Centralised, standardised testing with real-time insights.
Case Study
Virgin Mobile Case Study: Transforming Testing with T-Plan
Streamlining Software Testing at Virgin Mobile
Virgin Mobile, one of the UK’s leading mobile network brands, faced growing challenges in managing their test programmes for new business applications.
Their processes were largely manual, relying on spreadsheets and ad-hoc methods, which made projects time-consuming, inconsistent, and difficult to track.
In this case study, we’ll explore how Virgin Mobile identified the need for a fully integrated test management process, the reasons they selected T-Plan, and how our solution enabled them to standardise, streamline, and gain complete control over their testing operations – ultimately improving efficiency, visibility, and delivery quality.
Market
Fast-moving telecoms industry with constant software updates.
The Challenge
Manual, fragmented testing causing inefficiency and poor visibility.
Solution
The Challenge:
Virgin Mobile identified a critical gap in how their test programmes for new business applications were being managed.
The process relied heavily on ad-hoc methods, spreadsheets, and manual effort. Incident management dominated their approach, while test planning and reusability were minimal. In effect, every new project meant re-inventing the wheel.
Virgin Mobile needed a solution that would allow them to:
- Standardise and streamline the testing process.
- Improve visibility over project progress.
- Reduce wasted time through repeatable, reusable test assets.
The Solution:
"Very flexible and excellent value for money.
We wanted an integrated test management process."
Francesca Kay
Test Manager
Why Virgin Mobile Chose T-Plan
- It delivered all the required capabilities within budget.
- Its flexibility matched Virgin Mobile’s evolving requirements.
As a smaller, highly responsive company, T-Plan could adapt quickly and offer personal, hands-on support
Results
- Fully integrated, end-to-end test management.
- Significant reduction in duplicated effort.
- Increased control and predictability in test delivery.
- Enhanced reporting for management and stakeholders.
- High service satisfaction from initial engagement through to ongoing support.
Recent Case Studies
Virgin Mobile Case Study: Transforming Testing with T-Plan
Case Study Streamlining Software Testing at Virgin Mobile Virgin Mobile, one of the UK’s leading mobile network brands, faced growing challenges in managing their test programmes for new business applications. Their processes were largely manual, relying on spreadsheets and ad-hoc methods, which made projects time-consuming, inconsistent, and difficult to track. In this case study, we’ll explore
How T-Plan Helped the Bank of England Deliver a Time-Sensitive, High-Value Financial System on Budget
Case Study Financial QA in the ‘Square Mile’ The Bank of England is the UK’s central bank and a key pillar of the nation’s financial system. It oversees financial stability, manages large-value transactions, and ensures the safe operation of the country’s monetary infrastructure. At the time, T-Plan was recognised as the leading software quality management
How T-Plan Helped a Defence Organisation Automate Testing for a Critical COVID-19 App
Case Study Defence Test Automation for Covid At T-Plan, we work with organisations that require precision, security, and efficiency in their software testing. One of our recent clients—a leading defence sector organisation—needed a robust automation solution to support the development of a critical COVID-19 application. This application was designed to manage and distribute public health
Trusted by Hundreds of Companies and Used by Thousands of People for Over 25 Years
