Professional FAQ

T-Plan Professional Frequently Asked Questions

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Is there a Cloud version available?

The T-Plan Test Management Suite is optionally sold as a “Software-as-a-Service” (SaaS) solution. Available as a centrally managed hosted solution, with your MSSQL data in the cloud, or application and data on-premise, we are delighted to offer our functionally rich client server application via this incredible solution.

Major Features of T-Plan Test Management in the Cloud:
  • Database On-Premise or Cloud Hosted
  • Easy Deployment as Application Served from the Cloud
  • Flexible Concurrent Licensing
  • Rackspace 24/7 Secure Cloud
  • No Hardware or IT Infrastructure Support Costs
  • No Software Installation or Maintenance
  • 24/7 Monitoring and Easy Support Resolution
  • Automatic Updates and Backups
  • Multi Site Disaster Recovery

I am on a previous version. How can I upgrade?

All upgrades and migrations are taken care of in the T-Plan Administrator application. Please contact support@t-plan.com for more information.

What Versions of T-Plan Professional are available?

The current release is detailed on the documentation page.

We also support one major release back from the current one.

How is T-Plan Test Management Suite licensed?

T-Plan Professional operates a “Per User” License type.

  • This type of license allows a specific number of users to use the software at one time.
  • Each license has a designated number of users.

For example: If the license purchased is set up with 5 users, only 5 users would be allowed to use T-Plan Test Management Suite at any given time, even if there were 10 computers that had T-Plan Test Management Suite installed on them.

Should you have any further questions regarding pricing, or the license, please contact our Sales department through the T-Plan Contacts page.

What do you mean when you talk about "community"?

Many existing features and improvements were actually suggested by active users who provided feedback.

The T-Plan community for us means the network of users who actively use the tool, and give us feedback. Whether it is a bug report, feature suggestion or recommendation on the web (support@t-plan.com, contact details), or our own T-Plan forums, we aim to address your wants and needs.

We look forward to welcoming you to our family!

Is there any forum where I could ask questions or provide feedback?

The T-Plan forum is on the T-Plan forums. If you would like to know more about our Products or Services, then please contact us at sales@t-plan.com, or leave your contact details.

Where do I find additional feature plugins?

The T-Plan Product Suite and in particular T-Plan Professional has an open architecture delivering the capacity and flexibility to be integrated with any format of software/tool. If a client wishes to have a specific ‘extension’ or integration, then T-Plan will work closely with the client to ensure successful delivery of this component.

T-Plan encourages by way of an extensions manager the user to enhance the product to suit their own needs. Our extensions allow the product to move in the direction that you wish. In this way small navigational extensions can be created for additional importing criteria, or more advanced 3rd party integrations can be created. The extension capability allows T-Plan to be at the centre of any desired suite of test and business tools.

Some of our tool integrations and extensions are highlighted below:

  • Microsoft Office – XML Word Documents
  • Excel Spreadsheets
  • OneNote
  • XML etc.
  • JIRA – Issue and Project Tracking from Atlassian
  • TFS – Team Foundation Server from Microsoft Added Support for the Agile Testing Templates
  • DOORS – IBM (Telelogic) Requirements Management Tool
  • QTP from HP
  • Single Sign-On Active Directory

With our comprehensive toolkit and associated training you could be creating your very own extensions that really will improve on what is already the best test management tool available.

T-Plan Professional is seen as the most highly rated Test Management Tool in the Market today. We have designed T-Plan to integrate into regression, performance, volume, load and stress testing tools as well as many other types of applications. We believe that you should be able to choose the configuration of your tool set to optimise your testing collateral. Please contact us to find out more.

Integrations with other non Testing Applications

T-Plan has integrations with Microsoft Word and Excel. You are able to import or export from/to T-Plan Professional with Word/Excel documents. This is ideal for implementing T-Plan for the first time as we can help you to migrate all of your Testing Data into T-Plan at a touch of a button with our ‘T-Plan Extensions’. You can also export into HTML for use within your intranet.

We have worked closely with our existing clients to produce working integrations to their specification, and have successfully integrated T-Plan into a full lifecycle suite utilizing best of breed products from many different areas.

For more information on the integrations that we have available to you or to see the possibility of a new integration please contact sales@t-plan.com.

How do I get technical support?

Dedicated UK Support & Training Number 01209 614 714 or contact us at support@t-plan.com.
From outside the UK please call +44 (0) 1209 614 714.

Got your own Question? Here are some options:

Here are several ways to contact us

Ask Us in Comments

Leave your comments on the relevant pages
or comment on the help documentation

Contact Support

Call us today at +44 (0)1209 614 714
or Email us at support@t-plan.com

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