Option to Email is Missing from T-Plan Incident Manager
Email functionality within T-Plan Incident Manager can be enabled through one of two extensions. This topic details how to enable email functionality using the CDO Email Library Extension.
If having installed the "CDO Email Library" Extension in the Extensions Manager Window of T-Plan Incident Manager you do NOT then:
~See a Tools option on the Main Menu Bar
~Or receive the option to email an Incident or History Log
It is likely that your PC is missing the Collaboration Data Objects component of Microsoft Office. This component is not installed as Default during installation of Microsoft Office but can be installed retrospectively from the Microsoft Office Installation CD.
Once the Collaboration Data Objects component is installed on your machine, the option to email from T-Plan Incident Manager should be available to you.